Furby › Shipping & returns
Shipping & returnsHow your Furby travels
From the partner store's shelf to your door, and back again if it has to. The store runs the journey; here's what to expect.

- You press the button
The buy button opens the product on our partner store's listing.
- The store ships it
Delivery speed and cost are shown at checkout and depend on your address and membership there.
- Something's wrong
Start a return from your order page on the store. Its return window and conditions apply.
- Warranty
Warranty claims also go through the store, with your order details.
A tip from us
Full-size Furbys need 4 AA batteries and don't include them. Add a pack to the same order so the first hello doesn't have to wait.